Privacy Policy
How we collect, use and protect your information.
Last updated: 2 September 2026.
Who we are
Vyntworks is a trading name of Orleyton Ltd (“we”, “us”), a company registered in England and Wales, company number 12577916, with its registered office at The Old Plough, Bagstone Road, Bagstone, Wotton-under-Edge, GL12 8BD. We operate vyntworks.com and the Vyntworks platform, and we are the data controller for the information described in this policy. For anything in this policy, contact us at hello@vyntworks.com. Our registration with the Information Commissioner's Office is ZC204688.
Scope. This policy covers this website, vyntworks.com. The Vyntworks platform itself — the software our customers log into — is provided under a separate subscription agreement and platform privacy notice, which you receive when you subscribe. Those documents cover the project, client and supplier data you put into the platform, and the AI providers used to process it.
What we collect
We collect only what you give us and what is needed to run the site securely:
- Demo and contact requests — your name, company, email address, phone number (optional) and message, together with technical details of the submission (IP address, browser type and referring page) which we use solely to prevent spam and abuse.
- Sales chat — the messages you type into the chat assistant. These are processed by our AI infrastructure provider to generate a reply. Please don't share sensitive personal information in the chat.
- Onboarding planner — the description of your business you choose to provide, and your email address if you ask us to send you the generated plan.
- Server logs — standard technical logs (IP address, user agent, pages requested) kept for security and troubleshooting.
Cookies. We do not run advertising trackers or analytics cookies on this site, so there is no cookie banner. The only cookies set are essential ones: a session cookie and a security (CSRF) token, both of which expire after two hours of inactivity.
Fonts. The typefaces on this site are served by Google Fonts. When a page loads, your browser requests the font files from Google, which means Google receives your IP address and standard browser details for that request. Google does not set cookies through this service. Google's handling of that data is described in Google's privacy policy. This is the only Google service used on this website.
How we use your information
- To respond to your enquiry and arrange the demo or trial you asked for.
- To email you an onboarding plan you requested.
- To operate, secure and improve the website.
Our legal bases under UK GDPR are your consent (when you submit a form) and our legitimate interests (running and protecting the service). We do not sell your data, and we do not use it for advertising.
Who processes it for us
We use a small number of service providers to run the site. Each processes data only on our instructions and under a written contract:
- Hosting — DigitalOcean, in its London (UK) data centre, managed through Laravel Forge. This is where the site runs and where form submissions and server logs are held.
- AI inference — Fireworks AI (United States), which generates the replies in the sales chat and the onboarding planner. Only the text you type into those tools is sent, at the moment you send it; it is used solely to produce the reply and is not used to train AI models.
- Email delivery — a transactional email provider, used to send us your enquiry and to send you an onboarding plan you have asked for.
- Google Fonts — as described above, for the typefaces on the site.
International transfers. Fireworks AI and Google may process the data described above in the United States. Where personal data leaves the UK we rely on the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, or on UK adequacy regulations (including the UK–US Data Bridge where the provider is certified).
How long we keep it
Enquiry emails are kept for as long as they are relevant to the conversation or business relationship. Chat and planner inputs are not stored by this website beyond what is needed to generate the response. Server logs are rotated routinely.
Your rights
Under UK GDPR you have the right to access, correct, delete or receive a copy of your personal data, to object to or restrict our processing of it, and to withdraw consent at any time. Email hello@vyntworks.com and we'll act on it promptly. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).
Changes
If we change this policy we'll update this page and the date at the top. Significant changes will be flagged more prominently.